Official Prison City Giveaway on Keymailer

 

Giveaway FAQ

This giveaway is an initiative from Retroware that aims to give viewers of selected influencer channels a full copy of the game, playable using the Steam Launcher on PC.

HOW DOES IT WORK?

1. Put your email address into the Register box
2. Go to your email inbox and verify your email address
3. Click the link in the email to Enter Giveaway
4. Click the button to confirm you want a game code
5. You’ll then be able to access a voucher code for the game, which you can redeem on your PC at the Steam Store.

Remember, you can only use a code once. So the moment you’ve used it, you won’t be able to activate it again.

HOW DO I REDEEM MY VOUCHER CODE?

You can redeem your game code by following the instructions below.

1. Launch the Steam client software and log into your Steam account.
2. Click the Games Menu.
3. Choose Activate a Product on Steam...
4. Follow the onscreen instructions to complete the process.

You can also find these instructions here: https://support.steampowered.com/kb_article.php?ref=5414-tfbn-1352

HOW LONG WILL THIS RUN FOR?

The giveaway ends on January 16th 2024.

I’VE HAD A PROBLEM REDEEMING MY GAME CODE AND NEED HELP

If you’ve had a problem with your code, we’re happy to help you find a solution to your problem. Before contacting us though, make sure to:

• Check you’ve entered the code exactly as it is written (watch out for capital letters, for example)
• Check you have followed all the steps detailed above
• Check that you’ve got enough space to download your game or that you’re connected to the internet to be able to access it

If you still have a problem, contact our support team at [email protected]

I’VE NOT RECEIVED MY VERIFICATION EMAIL

Head back to the site where it will allow you to resend your verification request.

If you don’t receive it, check your spam folder. If it’s not there, contact your IT administrator to check it’s not been blocked by the firewall.

CAN I HAVE MORE THAN ONE GAME?

The giveaway is limited to one game per person.

I PUT MY EMAIL ADDRESS IN WRONG?

Don’t worry. If your email was incorrectly spelt, had a comma instead of a full stop, or a space somewhere, then you can try again with the correct email address.

WHY DO I HAVE TO SHARE MY NAME AND EMAIL?

We use your name and email address to limit registrations to one person. we will also occasionally send you marketing information about our forthcoming games. 

Any future communications you receive from us will allow you to opt out using a link inside that email. 

We will not share your details with any other company.